Bridge that gap in procurement with the right portal approach
Portals can be a bridge. Portals can improve your purchasing effectiveness and offer low cost transactional value to your workflow. But sometimes, they can also add work if you are not cautious on the portal technology you choose. Some vendors tout the use of a procurement portal as offering their clients a variety of qualified vendors, all competing for the lowest price of a commodity. Some times that lowest price offers lowest service levels, increased accounting costs and fragmented vendor relationships. You may have a vendor that is $1.00 higher on a product but offers your huge soft dollar savings on your accounting and procurement workflow. Sometime the portal will not identify that scenario for you.
Sometimes, you are also sold features of a portal that you will never use or does not make sense in your workflow. Sometimes, the portal is recommending purchases of items that are not commodities but are custom in nature, such as printing. Grandflow, as a custom portal and print provider can identify these needs for you and make certain that you receive the most portal for your money, and never burn that bridge. We have seen customers that were oversold technology that will never be used, with vendors that only offer that as a stepping-stone to increased market share. Grandflow doesn’t use that approach, as selling technology is not our profit center, most of our portal installations are free of charge in lieu of print production. So we only offer what makes sense to YOUR workflow, not the vendors.
Tom Allen, CIO, Grandflow Inc
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1/26/2004
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